Blog | Redding Gym

Blog | Redding Gym

Fall Newsletter 2018

Welcome to the Sun Oaks Newsletter!
Stay up to date on everything that is going on at the club.  Be on the lookout for the Winter Newsletter in mid November.

September – November

Adult Dodgeball!

Adult Dodgeball returns to Sun Oaks on October 25th!

Dodge for the dogs…and the cats!   A portion of all registration fees will go to Haven Humane Society.

Tournament will be played on our outdoor tennis courts and will start at 6:00.   Double elimination, bracket style tournament.
Check in at 5:30.  Starts at 6:00pm.  Teams should be between 8-10 players
$75 per team

Don’t have a team but want to play?  Email sarah@sunoaks.com and we will help put a team together for you!

Register Your Team

Sun Oaks Online Portal

Welcome to the new Sun Oaks online portal. Accessing the portal allows you to view and update personal information, register for classes, view your statement, and more! The guide below outlines the various features available to allow for effective use of the online portal. 

HOW TO LOG IN

Initital Login: To access your account for the first time begin by opening sunoaks.com and click the green Log-In button at the top of the page.

Once on the site, locate the “Access My Account” button listed under “First time here?”. 

Please use the Find My Account option to locate your existing member account: 

Once your account has been identified, you will receive a “We found your account” prompt. A verification email will then be sent to your email address with the final login instructions. Please open your email to access these

instructions.

The email you receive includes a verification link  that must be opened to complete the setup process. Once the link is selected, you will be directed to an information page where you will enter/verify your personal information. 

Note: You will only be directed to this information page during your initial log in. Future logins will not require this step. 

Finally, complete all required fields on the information page, agree to the standard liability waiver, and select “Save Account”. You will then be directed to the online portal home page. See images below:

Standard login: After completing the initial log in steps, your account has been created and you no longer need to use “Access My Account” to log in. Going forward, you will enter your “Username” (your email address) and “Password” (the one you created on your first log in) in the “Login to SOTF” box. 

Questions: If you have any problems accessing your account, select “Forgot your password?” and a new verification link will be sent to your email. If you need to set up a new account or if the email address you provided isn’t recognized by the system, contact the club at (530) 221-4405 for further assistance. 

ONLINE PORTAL REVIEW

Home Page: When logging in you will be directed to your “Home” page. The home page lists the following: 

  • Current Balance – listed just below your name
  • Club Announcements – be sure to view announcements from the Sun Oaks Tennis & Fitness Team 
  • My Events – any court times or classes you have coming up

Note: if you are the primary account holder, select the dropdown menu to the right of your name (highlighted in yellow below) to navigate to different family members’ profiles

Online Portal Tabs: Located on the left side of the online portal are the various tabs you will use to access your account profile information, view your statement, and make a payment. Below is the list of tabs you can access through your online portal.

  • Home: This will navigate you back to the “Home” page screen outlined above
  • View My Info: View personal info and update address, email
  • Reserve a Court: View activity on tennis court sheets
  • Childcare Reservations: This allows you to make a childcare reservation
  • Paid Activities: This allows you to register for prepaid programs
  • Drop-In Activities: This allows you to register for drop-in classes
  • View My Statement: Select to review charges and payments posted to your statement 
  • Pay my Bill: You can pay the current balance or the statement balance with a credit or debit card
  • Packages: View active packages
  • Account Access: Select access levels to any secondary/dependents linked to your account
  • Notifications: Select which notifications you receive
  • Contact Us: You can email the club directly to ask a question

VIEW MY INFO

Select Edit to update personal information or billing information. 

RESERVE A COURT

This tab will allow you to book court times online. To complete your reservations:

  • Select the date you want to book a court
  • Click “Reserve a Court”
  • Enter in 1 other player for singles and 3 other players for doubles
  • Highlight the wanted time slot (each section is 15 minutes)
  • Click “Save Reservation”

Note: If it does not allow you to save, a court booking rule has been violated

CHILDCARE RESERVATIONS

The Childcare Reservation tab allows you to make a reservation for childcare.

  • Check the child
  • Pick your date and how long your reservation will be (max of 2 hours each day)
  • Select an available time slot
  • Confirm the reservation time and invoice amount

PAID ACTIVITIES

This tab will allow you to register for all programs currently available for online registration. To complete your registration:

  • Begin by locating the program from the list provided. You can also narrow your search using the filters provided at the top of the page, i.e. keyword or by selecting from the drop down list of All Events.  
  • Once you have identified the class you want to register for, either click on the class name or select “Learn More”.
  • Once you have selected the program name or learn more, all available sessions for the program will be listed. Select the green “Sign Up” for the class you would like to register for. If the class is not available for online registration, it will say “Not Yet Open” or “Please Call.” You can call the club to get more information.
  • You will then be asked to select the person who will be registering for the class.
    • Note: if you are the primary account holder and have family members linked to your account, all eligible people will be listed in this screen.
  • After selecting the participant’s name, click “Add to Cart” to proceed with registration.
  • The program has now been added to your “cart” and payment can be taken.
  • Select “View Cart” in the top right corner to process payment and complete your registration to process.
  • In your cart, confirm the class information and select the green “Continue to check out” button.
  • Follow the prompts for payment to complete registration. 
  • If you decide at any point during the registration that you do not want to take that class, you can choose Cancel & Clear the Cart and the registration will be voided.

DROP-IN ACTIVITIES

This tab will allow you to sign-up for all group activities currently available for online sign-up. To complete your sign-up:

  • Begin by locating the group activity from the list provided. You can also narrow your search using the filters provided at the top of the page, i.e. keyword or by selecting from the drop down list of All Events.  
  • Once you have identified the class you want to sign-up for, click on “Sign Up”.
  • You will then be asked to select the person who will be signing up for the class.
    • Note: if you are the primary account holder and have family members linked to your account, all eligible people will be listed in this screen.
  • After selecting the participant’s name, click “Add to Cart” to proceed with sign-up.
  • The program has now been added to your “cart” and payment can be taken.
  • Select “View Cart” in the top right corner to process payment and complete your sign-up process.
  • In your cart, confirm the class information and select the green “Continue to check out” button.
  • Follow the prompts for payment to complete sign-up.
  • If you decide at any point during sign-up that you do not want to take that class, you can choose Cancel & Clear the Cart and the registration will be voided.

VIEW MY STATEMENT

On the “View My Statement” tab, you can review all charges and payments on your statement. 

  • Statements are organized by month and will show all charges and payments generated in the month selected. To navigate between months, select the month dropdown menu found on the right side of the statement screen – boxed in red below.

PAY MY BILL

On the “Pay My Bill” tab, you can pay the statement balance or current balance by entering a credit card or debit card number, selecting the amount and then choosing Continue. The payment will then be verified and you will get a receipt that a payment was completed.

PACKAGES

On the “Packages” tab, you can view any active packages you have and how many sessions are left.  It also shows any recent packages that has expired, was refunded, or all sessions were used.

ACCOUNT ACCESS

On the “Account Access” tab, you can select the access level for any secondary or dependents linked to your account.

NOTIFICATIONS

On the “Notifications” tab, you can select which notifications you wish to receive by clicking on Edit and checking the boxes.

CONTACT US

On the “Contact Us” tab, you can send a message to the club’s email.

Cresswell July Newsletter | Independence

July 2018 –  SunOaks Newsletter

INDEPENDENCE

Gaining independence after injury is a natural desire for all of us.  Don’t leave a stone unturned to get the best results.

Everything you do becomes an agent of fast healing.  Everything matters.  What you do, how you act, and how you move matters.

WHAT YOU DO – Continue to do what you enjoy doing, but mentally rehearse it in advance.  Figure out ways of breaking down chores, work tasks, hobbies and athletics in manageable bits while you heal.  Tennis, gardening, fishing and aerobic conditioning can all be enjoyed with modifications as you heal.

HOW YOU ACT – How you act when you feel pain is important.  Pain that remains steady even 20-30 minutes after ceasing the aggravating activity, suggest you over did it.  Oops.  Good information for next time.  While you rest and ice, consider how you could do that same activity in a less intense way to promote healing.

HOW YOU MOVE – How you move is the trick.  You can move your muscles slowly or quickly.  You can move your joints a little bit or a lot.  Controlling the speed and amount of movement at the healing site is the trick.  The good news is, that the sensation of discomfort/pain will be felt far before any possible further damage.

Take your time to heal fully and completely.  Let Cresswell Physical Therapy and Hand Rehabilitation help you get back on track.  When you’re ready, we can help you transition back to your favorite program at Sun Oaks.  Most medical insurance accepted. Call our office at 530-244-7686.   

Wilderness Workshops

Join Wendy from Wild Beginnings Adventure Company for Wilderness Workshops!

 Tuesday evenings at 6pm in The Studio
Sign up for one or for the whole series!

Sign Up